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Accessibility Agreement 

Lavender Wellness and Massage is deeply committed to providing an inclusive, welcoming, and accessible environment for all individuals. We believe that everyone deserves to enjoy the benefits of relaxation, therapeutic touch, and wellness, and we strive to ensure that our services and space are accessible to clients of all abilities.
 
Our Commitment to Accessibility
Our goal is to provide a space where every person feels comfortable, respected, and cared for. We understand that accessibility is essential for creating an environment that serves the needs of our entire community, and we are continually working to identify and remove any barriers that may exist.
 
We are committed to:

  • Offering physical accessibility for individuals who use mobility aids such as wheelchairs, walkers, or canes.

  • Creating a calm, sensory-friendly environment that respects the needs of individuals with sensory sensitivities.

  • Providing clear, easy-to-understand communication and alternative ways to connect with us for scheduling, questions, or concerns.

  • Listening to our clients and taking steps to improve accessibility whenever needed.

 
Physical Accessibility

  • Parking: Accessible parking spaces are available near our location for clients with disabilities. These spaces are marked and provide safe convenient access to our entrance.

  • Entryway: Our entrance is designed to accommodate mobility aids, with wide doorways and a step-free path of travel. Please let us know in advance if you require any additional assistance upon arrival

  • Seating: We provide sturdy, supportive seating options for different comfort and mobility needs.

 
Sensory-Friendly Environment 
We understand that sensory sensitivities can impact the experience of wellness and relaxation. At Lavender Wellness and Massage, we take steps to create a calming and sensory-conscious atmosphere:

  • Lighting: We offer adjustable lighting options in our treatment rooms to create a soothing, comfortable ambiance tailored to your preference.

  • Sound: Gentle music is played during sessions; however we can adjust or eliminate sound based on your needs.

  • Scents: While we utilize natural essential oils and soothing aromatherapy, we are happy to minimize scents or unscented products at your request.

 
Communication and Assistance
We are committed to clear and accessible communication and are happy to accommodate specific requests. If you need assistance with booking, have questions about our space, or would like to discuss any unique requirements before your visit, please contact us. We are here to help.

  • Booking Assistance: If online booking is not convenient for you, we are happy to assist over the phone, via email, or in person.

  • Alternative Formats: Upon request, we can provide materials, such as intake forms or service descriptions, in alternative formats (e.g., large print or digital versions).

  • Companions and Assistants: Clients who require the assistance of a caregiver, interpreter, or service animal are always welcome. Please let us know how we can make your experience more comfortable. 

 
Service Animals
Lavender Wellness and Massage welcomes service animals trained to assist individuals with disabilities. If you plan to bring a service animal to your appointment, please inform us ahead of time so that we can prepare for your visit and ensure the best possible experience for you.
 
Continuous Improvement
We recognize that accessibility is an ongoing effort, and we are always seeking ways to meet the needs of our clients. If you have feedback, suggestions, or concerns regarding accessibility at Lavender Wellness and Massage, we encourage you to contact us directly. Your input is invaluable as we continue to enhance our services and space.
 
Contact Us
If you have any questions about accessibility or require assistance, please don’t hesitate to get in touch with us:

 
We are here to ensure that every client feels cared for, respected, and supported during their time with us. Thank you for choosing Lavender Wellness and Massage. We look forward to serving you.
 
Your comfort, safety, and well-being are our highest priority.

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